Refund policy
Return & Exchange Policy
We accept returns and exchanges within 14 days of delivery under the following conditions:- The item must be unused, unworn, and in its original packaging.- You must provide proof of purchase (order number or receipt).- Custom or personalized pieces cannot be returned or exchanged.
How to Initiate a Return
To start a return or exchange, please contact us at:
support@swarnamalya.in
Include:- Your order number- The reason for your return- A photo of the item (if damaged)
Returns sent without prior email approval may not be accepted