Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays). Orders placed after business hours or on holidays will be processed on the next business day.
If we are experiencing a high volume of orders or unforeseen delays, shipment may be delayed by a few days. In such cases, we will notify you via email or WhatsApp.
Shipping & Delivery Timelines
Once your order is shipped, delivery typically takes:
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Metro Cities: 7–14 business days
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Other Locations: 14–21 business days
Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated at checkout based on your delivery location and order value.
We may offer free shipping on select products or orders above a certain value, which will be clearly mentioned on the product page or at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS/WhatsApp to track your shipment in real time.
Delays & Exceptions
While we strive to deliver orders on time, delays may occur due to factors beyond our control such as:
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Courier delays
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Natural disasters
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Government restrictions
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Incorrect or incomplete address provided by the customer
We are not liable for delays caused by such circumstances but will assist you in tracking and resolving the issue.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate. If a shipment is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.